Hampton Inn Jackson-College Avenue, Jackson

My stay at this hotel was quite disappointing due to several issues. While the location was decent and I did encounter a couple of staff members who were friendly, the service I received was largely unprofessional. I experienced serious problems with cleanliness, including bed bugs, and had difficulty with the reimbursement of my payment. Overall, it's hard to recommend this place given the lack of accountability and care from the management.

My stay started off on a sour note due to a rude housekeeper who attempted to lecture me on child behavior instead of providing proper hospitality. However, on the brighter side, the hotel was easy to find, and our check-in was quick. We enjoyed a decent breakfast, but I had significant issues with the service, especially regarding my cash payment and the lack of a timely refund for my cancelled nights. Overall, I found it to be a mixed experience with several downsides.

I had a mixed experience during my stay. On one hand, the hotel is modern and clean, making it ideal for families and business travelers alike. The staff goes above and beyond to assist, which was a highlight. However, I faced an unfortunate situation with one of the housekeepers who was unprofessional and rude. Overall, it’s a decent place, but the service issues could use improvement.

My recent stay was quite disappointing, primarily due to issues with customer service and cleanliness standards. While the location was convenient and the room was comfortable, my encounter with staff was less than satisfactory. The bed bug problem I faced was unacceptable and overshadowed some positives like room comfort and amenities.

I had a mixed experience at this hotel. While it offers a comfortable stay with clean accommodations and a friendly atmosphere, I ran into some issues with the fitness facilities and customer service. The breakfast selection was quite good, but I had a frustrating experience regarding my cash payment that left a sour taste.